Privacy Policy for cenoviarqent

At cenoviarqent, your privacy matters to us. This policy explains what personal information we collect, how it’s used, and the measures we take to keep your data safe when you interact with our services.

Information We Collect and Store

We gather specific types of information to enhance our services and your experience on our site.

• Contact details, including your name, email address, and phone number when you interact with our site or subscribe to updates.
• Technical data such as browser type, device information, and system logs for analytics and troubleshooting purposes.
• Usage information, for example, pages visited, time spent, and actions taken to help us optimise your journey.
• Cookies and tracking technologies to personalise content, enhance navigation, and analyse site traffic patterns.

How We Use Your Data

We process your information thoughtfully, always keeping your privacy top of mind while delivering relevant content and services.

• To operate our website efficiently, including maintenance, troubleshooting, and service improvements.
• To communicate with you regarding news, updates, or responses to your enquiries or requests.
• To personalise user experiences, recommendations, and content based on your behaviour and preferences.
• To meet legal obligations, such as complying with Australian data protection laws and helping prevent fraud.

Our Legal Grounds for Processing

We only use your personal data when there's a valid legal reason, outlined below for transparency.

We rely on your consent (where required), contractual necessity, compliance with law, and our legitimate interests, making sure your rights and freedoms are always respected.

Sharing Your Information

Your privacy is our priority. We share personal data only when it’s necessary, and always responsibly.

• We may share information with trusted third-party providers helping us operate the site, such as analytics or technical partners, under strict confidentiality.
• Legal reasons may require us to share information, in accordance with Australian law and regulations.
• In connection with business transitions, like mergers or asset sales, with proper protections for your data.

Data Security

We take security seriously and use technical and organisational safeguards to maintain the safety of your personal information. While we strive to protect your data, no method is 100% secure. If you have concerns about your information, please contact us directly.

Your Rights

You have choices when it comes to your personal data. Here’s what you can expect as an Australian user.

• Access the personal information we hold about you and request corrections if any details are inaccurate.
• Request deletion of your personal data, subject to legal and operational requirements.
• Object to certain processing or withdraw consent, especially for marketing communications.
• Lodge a complaint with privacy authorities if you believe your rights have been infringed.

Cookies Policy

We use cookies to personalise your experience, remember preferences, and monitor site performance. You can manage your cookie choices in your browser settings at any time.

View Cookie Policy View Cookie Policy

Contact Us

If you have privacy questions or would like to exercise your rights, please reach out. We’re here to help and value your feedback.

Policy Updates and Changes

We review our privacy practices regularly. When changes are made, this policy will be updated to reflect new practices and compliance requirements.